bsji's Privacy Policy

1Introduction & Scope

bsji is a secure and reliable online gaming platform built with Bangladeshi players in mind. We place the highest priority on the privacy of our users. This privacy policy explains how bsji collects your personal information, how that information is used, where it is stored, and how it is kept secure.

This policy applies to the bsji website (bsji.lat), the mobile-optimised platform, and all services covered under it. It remains in effect whenever you register an account on our platform, play games, carry out financial transactions, or contact our support team.

bsji has developed this policy in accordance with the Bangladesh Information and Communication Technology Act and applicable international data protection standards. We believe that transparency around data and user trust are the foundation of a long-term relationship.

2Information We Collect

bsji collects information in several ways. Below is a detailed breakdown of what types of information are collected and how:

2.1 Information provided directly by you

When you create an account or use the services on bsji, we may collect the following information:

• Full name (as shown on your national identity card)
• Email address and mobile number
• Date of birth (for age verification — users under 21 cannot register)
• Password provided (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket number or bank account details)
• Documents submitted for identity verification (national identity card, passport, etc.)

2.2 Automatically collected information

When you use our platform, the following technical information is collected automatically:

• IP address and device identifier information
• Browser type, version, and operating system
• Which pages were visited on the platform and how long was spent on them
• Game session data — which games were played, for how long, and the amount wagered
• Login and logout timestamps and log records
• Device language settings and timezone

2.3 Information received from third parties

In some cases we may receive information through trusted third parties, such as transaction confirmations from payment processors or identity verification service providers. In these cases only the information necessary for us to provide the service is collected.

3Purpose of Data Use

bsji uses collected information only for specific and legitimate purposes. We do not use your information for any purpose other than those listed below:

• Account management: To create, verify, and keep your account secure.
• Service delivery: For gaming services, financial transactions (deposits and withdrawals), and bonus management.
• Security and fraud prevention: To prevent unauthorised access, fraud, and money laundering.
• Customer support: To resolve your complaints, questions, and support requests.
• Relevant communications: To send transaction confirmations, account-related notifications, and policy change updates.
• Service improvement: To use analytical data to improve platform performance and the user experience.
• Legal compliance: Where necessary to comply with applicable laws and regulations.

bsji never sells your personal information to third parties. Our business model does not rely on selling user data.

4Data Storage & Security

The security of your information is the highest priority for bsji. We use industry-proven security measures:

4.1 Technical security measures

• SSL encryption: All data transmitted between the platform and your device is secured with 256-bit SSL encryption.
• Password hashing: Your password is not stored directly but is kept using a strong cryptographic hashing process.
• Secure data centres: Our servers operate in security-controlled environments and undergo regular security audits.
• Two-factor verification: Additional verification layers are in place for accounts and transactions.
• Firewall and intrusion detection: Automated technology is used to prevent unauthorised access.

4.2 Organisational security

Only authorised staff members who need access for their work are permitted to access users' personal information. All staff are bound by a commitment to confidentiality and receive regular training.

4.3 Data retention period

Your information will be retained for as long as your account remains active or as long as it is necessary to provide the service. After an account is closed, certain information may be retained for a limited period to meet legal obligations. After that, the information is securely deleted or anonymised.

5Sharing Data with Third Parties

bsji never sells or shares your personal information for commercial purposes. However, data may be shared in the following limited circumstances:

5.1 Service support partners

bsji works with trusted service providers to handle payment processing services (bKash, Nagad, Rocket and bank transfers). These partners receive only the information necessary to provide their specific service and are also bound by strict confidentiality agreements.

5.2 Game software providers

When working with game developers such as Pragmatic Play and Spribe, only the technical data necessary to manage game sessions is exchanged. Personally identifiable information is not shared.

5.3 Legal requirements

If a valid order is received from a court or government authority, or where legally required for money laundering or fraud investigations, information may be provided in compliance with applicable law. In such circumstances bsji does not disclose information beyond what is required by law.

5.4 Business transfers

In the event of a future business merger or acquisition, user information may be transferred as part of the assets. In such a case we will notify users in advance.

6Cookies & Tracking Technologies

bsji uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.

6.1 Types of cookies

• Essential cookies: Required for the core operation of the platform — maintaining login sessions, security verification. These cannot be disabled.
• Functional cookies: To remember your preferred language, theme, and display settings.
• Analytics cookies: To understand how users use the platform — this information is collected in aggregated and anonymous form.

6.2 Cookie controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may disrupt some important functions of the platform.

7Your Rights

As a user of the bsji platform, you have the following rights over your own information:

7.1 Right to access

You can view what information we have stored about you at any time from your account settings. Requests for detailed information can be made through the support team.

7.2 Right to correction

If there is any error in your information, let our support team know. We will correct it as quickly as possible.

7.3 Right to deletion

You can close your account and request that your personal information be deleted. However, certain information may be retained for a limited period to meet legal obligations.

7.4 Right to object to processing

You can object to marketing communications at any time. Every communication includes an option to unsubscribe.

7.5 Data portability

In certain cases you can request to receive your information in a structured, readable format. Please contact the support team regarding this.

8Children's Privacy

bsji is for users aged 21 and over only. We do not intentionally collect any information from minors.

Age verification must be completed during account registration. If we become aware that a minor has registered on our platform, that account will be closed immediately and the information deleted. If a parent or guardian suspects their child is using our platform, please contact our support team without delay.

9Privacy Policy Changes

bsji may update this privacy policy from time to time. Reasons for changes may include:

• Changes in applicable laws or regulations
• Changes to our services or technology
• Developments in best practices for data protection
• User feedback and suggestions

For significant changes, we will send a notification to your registered email and display a clear notice on the platform. Continued use of the platform after a change takes effect will be taken as your agreement to the updated policy.

You can see when the most recent change was made by checking the "Last updated" date at the top of this page.

10Contact Us

Our support team is always available for any privacy-related questions, requests, or complaints. bsji's 24/7 support service is available in both Bengali and English.

We aim to respond to your privacy-related requests as quickly as possible. Your trust and confidence are invaluable to us, and bsji is committed to maintaining a safe and transparent gaming environment at all times.