Safe & Responsible Gaming

21+ At bsji, Responsible Gaming is our top priority

Play with enjoyment and within your limits — bsji is always ready to protect you with deposit limits, self-exclusion, and 24/7 support.

What is Responsible Gaming and why does it matter?

Gaming is primarily a form of entertainment. However, without control it can have a negative impact on your personal and financial life. bsji believes it is our responsibility to ensure a healthy and safe gaming experience.

21+

The bsji platform is for users aged 21 and above only. Minors are strictly prohibited from opening an account or playing games. Accounts may be restricted until age is verified.

Responsible gaming is not just about following rules — it is a mindset. Gaming is being enjoyed properly when it brings you pleasure and the other areas of your life — family, work, health — remain unaffected. At bsji, we want you to play consciously, within your limits, and safely.

Online gaming is a legitimate form of entertainment, but it carries financial risk. So only wager what you can afford to spend — no more. bsji provides several tools and resources to help you set those limits.

bsji's Tools to Protect You

Use these tools to stay in control of your gaming experience.

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it will not be possible to deposit beyond that amount, which helps maintain financial control.

Session Time Limits

Decide in advance how much time you will spend in each gaming session. The session timer will alert you when the set time has passed, so you do not spend longer than intended.

Time-Out Break

Use the time-out feature if you want to take a break for a few days. You can temporarily suspend your account for anywhere from 24 hours to several weeks — logging in will not be possible during this time.

Self-Exclusion

If you need a longer break, choose the self-exclusion option. Under this arrangement, your account will be permanently closed for a set period and all promotional communications will also stop.

Loss Limit

Set a limit on how much you are prepared to lose within a given period. Once that limit is reached, the system will automatically pause your gaming temporarily.

Reality Check

At regular intervals, a pop-up message will remind you how long you have been playing and how much you have spent — a very effective way to stay aware.

Signs of Problematic Gaming

If any of the following signs appear in you or someone close to you, seek help immediately.

Spending beyond your budget

Repeatedly depositing money or borrowing to play beyond your own set limits.

Chasing losses

The tendency to place larger bets after losing money to "win it back," which usually leads to even greater losses.

Neglecting family and work

Failing to fulfil responsibilities to family, friends, or the workplace because of gaming.

Secrecy and lying

Hiding or lying to loved ones about how much time and money is being spent on gaming.

Anxiety and stress

Feeling restless, irritable, or stressed when unable to play.

Tips for Healthy Gaming

Following these simple habits will keep gaming enjoyable at all times.

Set a budget: Decide on a fixed amount for gaming each month and stick to that limit. Never place extra bets to try to recover money you have lost.
Control your time: Decide in advance how long you will play each day. Take breaks during long sessions and make sure you get enough sleep.
Don't play on emotion: Avoid gaming when you are stressed, upset, or under the influence of alcohol — your ability to make good decisions is reduced in these states.
See gaming as entertainment: Do not treat it as a source of income or a solution to financial problems. Gaming is a form of entertainment — nothing more.

Be open with family: Talk to family members or trusted friends about your gaming habits. Hiding or keeping it secret is a warning sign.
Take regular breaks: Keep at least one gaming-free day per week. Spend time on other hobbies and social activities.
Only play with money you can spare: Play only with what is left after covering essential living costs — rent, food, bills.
Don't hesitate to ask for help: If you feel gaming is getting out of control, contact bsji support right away — we will help without judgment.

The Process of Self-Exclusion and Account Restrictions

You can take these steps at any time to protect yourself.

Contact Support

Let our support team know via live chat or email what restriction you want — deposit limit, time-out, or self-exclusion.

Choose a Duration

For a temporary time-out, choose anywhere from a few days to a few weeks. For self-exclusion, request a long-term closure.

Confirmation

Our team will process your request promptly and send a confirmation message. Once the exclusion is active, logging in will not be possible.

Promotions Stopped

During self-exclusion, you will not receive any marketing emails or promotional messages — a complete communication pause is guaranteed.

Our Position on Protecting Minors

Opening an account on the bsji platform for anyone under 21 is strictly prohibited. Age is verified at registration, and additional identity documents may be requested in suspicious cases.

If you are a parent or guardian, use parental control software on your device to prevent children from accessing this type of site. Keep your browser's safe search and filtering settings active.

If you believe a minor is using your account or gaining access to bsji, contact our support immediately — we will act quickly.

Advice for Parents and Guardians

Talk openly with your child about internet use. Make children aware of online gaming and its financial risks. Keep your devices password-protected and do not share your login details.

Well-regarded tools for online protection include Net Nanny, Qustodio, and your device's built-in parental controls — available free of charge or at low cost.

Need Help? We're Here

There is no shame in talking about gaming problems — reaching out for help is the brave thing to do.

24/7 Live Chat Support

Any time, day or night — our support team is by your side in both Bengali and English. Chat with us live about gaming restrictions, self-exclusion, or any concern you have.

Contact Us by Email

Email us for a more detailed discussion. Any responsible gaming request — changing deposit limits, time-out, or self-exclusion — can also be handled by email.

[email protected]

Remember: A gaming problem is a health issue, not a weakness. Mental health services and counselling are available in Bangladesh. Speak with a mental health professional if needed. bsji always places your wellbeing above gaming.

Responsible Gaming FAQ

Find answers to common questions here.

Let our support team know via live chat or email what type of limit you want — daily, weekly, or monthly. We will apply that limit to your account promptly. Decreasing a limit takes effect immediately; increasing a limit may require a short waiting period.

Once the self-exclusion period ends, reactivating your account is possible, but a cooling-off period applies. During this period you will need to go through a review process. For long-term self-exclusions, reactivation is subject to stricter conditions.

A time-out is a temporary break — typically from 24 hours up to a few weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is stricter and longer-term — while it is active, the account cannot be opened in any way, and all promotional communications are stopped.

Talk to them calmly and directly, and share your concerns. Speak with empathy, not judgment. Encourage them to reach out to bsji's support team. If needed, suggest speaking with a mental health professional. Remember, this is a health issue — with the right support, it can be resolved.

Yes. bsji verifies age during the registration process, and in suspicious cases additional identity documents (national ID card, passport) may be requested. No one under 21 may open an account on our platform. Contact support to report any issue involving a minor.

The minimum deposit on bsji is ৳100 — the same across all payment methods. Deposits can be made via bKash, Nagad, Rocket, and bank transfer. Depositing smaller amounts is a good responsible gaming practice.

Play Safe, Play with Enjoyment

Start gaming on bsji — responsibly and within your limits. We are always ready to help with anything you need.

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